Choose ‘Change’, and then “Turn off recurrent billing’.If you want to turn off auto-renew, then you can do so in a similar fashion. Find the subscription you want to cancel on the page and select the ‘Payment and Billing’ link below it.Here’s how Microsoft suggests you cancel an Xbox subscription - using a browser. Was this article helpful? 0% of 0 players found this article helpful.How to Cancel Xbox Game Pass or Xbox Live You won’t be able to access these save games on downgraded game versions. Saves with progress you’ve made since upgrading may still work after downgrading with some games, but others have features, items, or areas only available with the upgraded version.If you backed up all of your game saves or characters before upgrading, you can go back to those earlier saves to keep playing.If your membership expires or you cancel it, you won’t be able to play games available with EA Play unless you’ve purchased them separately, or you reactivate your membership.When you cancel, you’ll have access to all membership features until the start of your Next Billing Date.Once your membership is cancelled, you’ll no longer have access to games in The Play List.There are some exceptions to this that allow us to offer refunds under certain circumstances. Are EA Play memberships refundable?ĮA Play memberships are not refundable. If you already cancelled and want to rejoin, there will be an option to Renew Membership if you’ve just recently cancelled, or Sign up if it’s been awhile. Once you’ve confirmed you want to cancel, you’ll continue to have your membership benefits until the end of your current billing cycle. Right now, you can only use your EA Wallet to buy a membership for EA Play in these regions:Ĭlick Cancel Membership to end your membership. You can prevent your membership from expiring by adding more funds to your EA Wallet or changing your payment method. If you don’t have enough balance in your EA Wallet for the next charge, we’ll send you a reminder email. Make sure you've got enough to cover the cost in your EA Wallet before making your purchase. If you don’t have enough balance in your EA Wallet, it won’t show up as an option to pay when you’re checking out. Find out what payment methods you can use to make your purchase.Īdd funds to your EA Wallet and use them for your EA Play membership. You must save a payment method to remain an active EA Play member. Want to change it? Click Edit next to your current payment method, and put in your new information.Click Change to switch plans.įind your Next Billing Date to know when you’ll be charged.Ĭheck what Payment Method you’ve got on file with us. See if you have a monthly or yearly Membership in your EA Account. They’re stackable so you can buy a few at a time, and they’re continuous so you won’t lose a minute of game time. EA Play members in Brazil can buy stacking memberships. This is because you have an option to "undo" the cancellation up until the membership ends, and we want to make sure your payment method is still listed.ĮA Play memberships are recurring until you cancel them, except in Brazil. Your payment method for EA Play can't be removed until the membership is officially over.You can enjoy all the perks of membership until then. If you’ve just cancelled but weren’t at the end of your membership period, you’ll see your Membership Expiration date.You’ll have the option to Renew Membership to join again. If you used to have EA Play but cancelled your membership, you'll see your status as Cancelled. Here’s how to make changes to your membership, including your tier (EA Play or EA Play Pro) and subscription plan (monthly or yearly).If you're an active member of EA Play, you’ll be able to see your current Membership type. Make sure you’re signed in to the right account. If you’ve never had a membership before, you won’t have an EA Play tab in your Settings. You won’t be able to see your membership information in your EA Account settings either. You’ll need to go back to Steam for help with account management, billing, and cancellation. Learn how to find your EA Play membership status, see your billing information, upgrade to EA Play Pro, or cancel your membership.ĭid you buy your EA Play membership from Steam?
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